Trouble for Direct Air advance ticket holders: MyFoxBOSTON.com
The Direct Air Website Home Page clearly states " Direct Air cancelled it's charter program on Tuesday March 13th.". It then gives instructions on how to obtain a refund. This is what I printed & provided to AMEX. I would think it is sufficient documentation.
I called my credit card company and placed my charges ''in dispute" (I had not yet gotten the bill when DA cancelled all flights), thus precluding me from having to pay the charges until some resolution is reached. Chase was well aware of the issue and had no problem doing this. Now I have to ''wait and see'' if there will ever be any flights (highly doubtful). In the meantime, I have purchased tickets via another airline that will allow me to change dates for up to one year.
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