Check out their blog entry on this flight. How good are these guys??? They have their CEO on Twitter, a great blog and bad situation that they attack head on. A consumer like myself can not help but be attracted to airline like this?
Instead in Worcester, when MassPort has to deal with Direct Air fall-out. What do they do?? They take out a full page ad in the Telegram? 50 years ago that may have been a great idea and it may ensure favorable treatment in the Editorial section, but today does that make alot of sense.
Imagine if they had the Airport Director open a Twitter account to answer questions or tell him to answer questions on local blogs??? Hey, but what the hell does JetBlue know anyhow???
Same Time Next Year
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It’s been nearly a year since I wrote about the problems that come from
having 11 bosses who are not on the same page about anything, as well as
suggestion...
5 months ago
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